Please follow the procedure below to ensure that your data selections are correct and that any new data added to the selected folders is added to the selections and hence backed up.
Important: Please make sure you have an Irontree Version 2 account . You would know this as one of our technicians would have called you and assisted you in the migration process. The username would be in an email entitled Äctivate account". Your username will be specified next you a description : Your login
If you are unsure call us on 0879432278 and one of our technicians will assist you,
Log into console
Log into the console
Select device by clicking on the device name:
Click on Protect
Click on ellipsis then Edit
Select folders
Click on specify folder or the blue text next to items to back up eg.
or
Click select files and folders
Tick the folders you need backed up then click DONE . If there are folders within that need to be deselected do not untick them . This needs to be done in file filters.
You will see something similar . You will see the list of included folders. Click on OK
Exclude folders
Click on Change, next to Backup options
Click on File Filters
Paste the paths of the excluded files under "Do not back up files matching the following criteria" eg . C:\Pastel19\eric1979
Click on DONE then SAVE
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article